Safe Play Commitment

sce365 Responsible Gaming

At sce365, we believe that gambling should always be a fun and controlled activity. Our responsible gaming tools and resources are here to help every player in Bangladesh stay safe, informed, and in control.

Our Commitment to Safe Play

A platform you can trust — for the long term

sce365 is Bangladesh's premier online casino and sports betting platform, and with that position comes a serious responsibility. We are fully committed to providing a safe, fair, and transparent environment for all players — particularly those who may be at risk of developing harmful gambling habits. Every feature, policy, and support resource on this page exists because we genuinely care about the wellbeing of our community across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

Gambling at sce365 is strictly limited to adults aged 21 and above. This is a firm rule with no exceptions. Every account registration triggers an age verification process, and we reserve the right to request additional documentation at any stage of a player's journey. If we have reason to believe that an account holder does not meet the age requirement, the account will be suspended immediately and all funds returned in accordance with our Terms & Conditions.

Responsible gaming at sce365 is not a checkbox — it is a core part of how we operate. We proactively monitor player behaviour for warning signs of problem gambling, and we provide a suite of practical tools that put you firmly in control of your experience. Read on to learn about the tools available to you, the warning signs to watch for, and how to reach our support team if you need help.

21+

Strictly 21+ Only

sce365 is an adult-only platform. All players must be 21 years of age or older. Age verification is mandatory for account activation and withdrawals. Underage gambling is prohibited and taken extremely seriously.

Responsible Gaming Tools

Practical controls built directly into your sce365 account

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Deposit Limits

Set a daily, weekly, or monthly deposit cap on your account. Once your limit is reached, no further deposits will be processed until the period resets. You can lower your limit instantly, but increases take 24 hours to take effect — giving you time to reconsider.

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Session Time Limits

Choose how long each gaming session can last. When your chosen time is up, sce365 will automatically log you out. This tool helps prevent "time blindness" — the tendency to lose track of how long you have been playing.

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Reality Checks

Enable periodic pop-up notifications that remind you how long you have been playing in the current session and how much you have wagered. Reality checks appear at intervals you set — every 15, 30, or 60 minutes.

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Loss Limits

Define the maximum amount you are willing to lose over a daily, weekly, or monthly period. If your net losses reach that threshold, your account will be restricted from placing further bets until the next period begins.

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Time-Out (Short Break)

Need a short break from gambling? Activate a time-out period of 24 hours, 48 hours, 1 week, or 1 month. During a time-out, your account is temporarily suspended from all gaming activity. You can still withdraw your existing balance during this period.

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Self-Exclusion

If you feel that gambling has become a serious problem, you can request permanent self-exclusion from sce365. This closes your account for a minimum period of 6 months, 1 year, or permanently. During self-exclusion, you will not receive any marketing communications from us. To activate self-exclusion, contact our support team directly at [email protected].

Problem Gambling: Warning Signs

Honest self-reflection is the first step. Ask yourself whether any of the following apply to you:

1

You spend more money gambling than you originally planned, and find it difficult to stop once you have started.

2

You feel anxious, irritable, or restless when you try to cut back or stop gambling.

3

You chase losses — placing more bets to try to recover money you have already lost.

4

Gambling is affecting your relationships, work, studies, or financial responsibilities.

5

You hide your gambling activity from family or friends, or lie about how much time or money you spend on it.

6

You borrow money, sell belongings, or use funds set aside for essential expenses in order to gamble.

7

You gamble to escape stress, depression, loneliness, or other negative feelings rather than for entertainment.

8

You have tried to stop or reduce your gambling multiple times without success.

If you answered yes to two or more of the above, we strongly encourage you to use one of the tools listed on this page — or to contact our support team immediately. Seeking help early is the most effective approach.

How to Activate Your Controls

All tools are accessible directly from your sce365 account settings

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Account Settings

Log in to your account and navigate to the Responsible Gaming tab to set deposit, loss, and session limits.

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Email Support

Send a request to [email protected] for self-exclusion, account closure, or limit adjustments that require manual review.

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Live Chat

Our support team is available 24/7 via live chat inside the platform. Response time is typically under 5 minutes.

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Account History

Review your complete betting history, deposit records, and session logs at any time from your account dashboard.

Play Smart at sce365

Set your limits, explore our games responsibly, or visit our FAQ for quick answers about account tools and safe gambling features.

21+ Only · Play Responsibly